CHANGES EFFECTIVE JANUARY 2024

WHAT’S NEW WITH THE WEBSITE?

We evolved how we serve our business customers into an education hub. As of January 30, 2024, the site no longer accepts transactional orders, but we will continue to keep this site up-to-date with the latest solutions that support our OtterBusiness customers.

WHY THE CHANGE?

The new site aligns with a renewed mission to be a better partner to our business customers. By providing valuable information, resources, and insights, OtterBusiness.com will enhance your understanding of our commercial solutions, while our business experts can assist with delivering you the solution that’s right for your business or organization.

WHO CAN I CONTACT FOR MORE INFORMATION?

We’re dedicated to assisting you in any way we can. Whether it’s answering your questions, guiding you through our content, or just being a friendly virtual companion, we’ve got your back. You can schedule a 1-on-1 conversation, complete the Contact Us Form or email us at business.solutions@otterproducts.com.

WHERE CAN I PURCHASE PRODUCTS AFTER THE WEBSITE TRANSITION?

If you would like to purchase 9-units or less, please visit otterbox.com and set up an account. For larger purchases, you can request a quote by completing the Contact Us Form. You can also shop our solutions through one of our Authorized IT Solutions Providers. Locate and connect with a partner HERE.

I AM PURCHASING FOR A TAX-EXEMPT ORGANIZATION. HOW DO I MAKE A TAX-EXEMPT PURCHASE?

Customers can make tax-exempt purchases through one of our Authorized IT Solutions Providers. You can locate and connect with these partners for your tax-exempt needs. Otterbox.com is not set-up to accommodate tax-exempt transactions.

MY ORGANIZATION IS LOCATED IN CANADA. HOW CAN I STILL PURCHASE PRODUCTS?

If you would like to purchase 9-units or less, please visit otterbox.com and set up an account. For larger purchases, you can request a quote by completing the Contact Us Form.

I AM A RESELLER INTERESTED IN SELLING OTTERBOX PRODUCTS TO COMMERCIAL CUSTOMERS. HOW CAN I RESELL OTTERBUSINESS PRODUCTS?

We appreciate your interest in reselling our products. To begin the application process, please access our Authorized Reseller Program application form. Upon submitting your request, please allow up to 72 hours for our team to review your application.

WHERE CAN I PURCHASE IF I’M ALREADY AN APPROVED AUTHORIZED RESELLER?

To streamline your purchasing experience, please contact one of our authorized distribution partners HERE. Please Note: the Terms and Conditions provided under your existing business account are only applicable to sales on or through the www.otterboxbusiness.com website. To continue purchasing Otter Products for resale after January 30, you may be subject to additional Terms and Conditions of our Authorized Reseller Program.

HOW DO I INITIATE A WARRANTY ON THE PRODUCT(S) I PURCHASED FROM OTTERBOXBUSINESS.COM?

Please Contact Us for help with a warranty claim or return for your organization. Find more information about the duration of our warranty and what it covers.